Access the help for ERP SAGE 200c or SAGE Despachos. Find everything you need for any SAGE application. Download updates, check your licenses, search for FAQS for your programs…
Resource center to optimize your management
Sage resources and FAQs for working with confidence
Sage Help, Training, Tools and Support
Quick access to your Sage resources
SAGE Contigo
Your licenses, versions, etc.
SAGE Knowledgebase
FAQS Sage
SAGE University
Formació OnLine
SAGE Community Hub
Sage Community
SAGE Portal 200 Ideas
Propose improvements, add comments, look for solutions
SAGE Provisioning Portal
On-Line Portal – Documentation and resources
SAGE Laboral Portal Ideas
Propose improvements, add comments, seek solutions regarding the work modules
SAGE Recursos Técnicos
Sage Technical Resource Center
SAGE Ayuda Sage 200 Advanced Edition
Ajuda Sage200C Advanced Edition
FAQ'S
Frequently asked questions
Technical support
How to set up your email account on Android? and IOS? and in Outlook?
How to set up email on your devices
With the user guides from our partner Dinahosting we want to help you make it easier.
- How do I configure email in Outlook 365?
- in Outlook 2019?
- in Outlook 2016?
- in Outlook 2010?
- in Gmail?
- in Android?
- in iOS?
- in MAC OS?
- in Mozilla Thunderbird?
-
And if it doesn’t work for you, don’t hesitate to contact us and we will help you.
suport@btic.cat – support@btic.pro – +34.938836899
What information do I need to configure email manually (IMAP/SMTP)?
To configure email manually you will need:
- Incoming mail server (IMAP): imap.dinahosting.com
- Outgoing mail server (SMTP): smtp.dinahosting.com
- Port: 993 (IMAP) and 465 (SMTP) with SSL connection
- Username: your full email address
- Password: the one you have set or that our team provides you with
How do I set up a vacation autoresponder?
If you have your email managed with Dinahosting, you can configure an automatic vacation response in two ways: through the Control Panel or Webmail.
How do I set up an automatic email response from Dinahosting?
How do I set up an automatic reply from Webmail?
If you use another email service, here are the official guides for the main providers:
Services and consulting
What is the Kit Digital and how can I request it?
The Kit Digital is a program of aid for the digitalization of SMEs and the self-employed. At BTIC we help you apply for it and implement the technological solutions it covers (web, ERP, customer management, security, etc.).
We advise you from the very beginning: from requesting assistance to implementing and justifying the project.
What is ICT consulting and what is it for?
ICT consulting helps companies make smart technology decisions: choosing the right tools, optimizing processes, improving security, and reducing costs. It is key to growing a business efficiently.
How to protect a company against computer attacks?
The best protection is a combination of technology and best practices: professional antivirus, firewalls, backups, regular updates and employee training. A cybersecurity audit helps detect vulnerabilities.
What IT services does a small business need?
Most SMEs need services such as IT maintenance, backups, antivirus, network configuration, technical support and management tools (ERP, CRM). It is best to conduct an audit to define real needs and adapt solutions.
